“Humans are the problem.
They are also the only answer.”
See if you recognize this setting:
People are stuck in a room. They’re all professionals. Naturally, the conversation is about trouble. At least, that’s what they all think, because in their deliberations, they can’t seem to get their stuff together. Everyone is talking. No one is listening. They’re stuck in great intentions, because “Its complicated”.
The client is being difficult. The context is disruptive. The colleague is disengaged.
Until someone rises, walks up to a whiteboard, and says “What if we look at it this way?” Immediately, everyone pays attention. Stalled conversations become meaningful dialogue. Preconceived thoughts turn into fresh perspectives. Efficient and effective actions come into view as well as how to communicate these with resounding results.
And now imagine that someone is you.
You’re doing so much more than just asking the right question. You are demonstrating the superpower that gives thoughts direction, makes the complex simple and brings people together. You are enabling your client, colleague, or your boss not just to solve problems, but to solve the right problems.
You are going above and beyond what was expected.
Your special sauce? You deal with the stuff that doesn’t fit on a spreadsheet, appears in a slideshow or responds out of a chatbot. You’re focusing on the human stuff with your human abilities. And that matters most, because its humans that buy [or if you’re doing it wrong, don’t buy] your products and services. Or take your advice.
In the words of my clients:
Consultant
Account Director
Client Relationship Manager
Here’s what I do:
I will empower you to create tremendous value for the company, clients or communities you serve. And to create value, you will need the right mindset, skillset and toolset.
Mindset
Think beyond your tasks and understand the bigger picture.
How can I improve this?
What’s a better way to do it?
What do others really need?
Why are they behaving as they are?
Skillset
Focus on the human abilities that drive meaningful contributions.
Self & Situational Awareness
Manage Conversations
Build Rapport
Influence Context
Toolset
Use frameworks & methods to organize thoughts and actions.
Situation Analysis
Goal Identification
Gap Analysis
Idea Generation
Decision Making
I will teach, train and test you. It’s not about being good at everything - it’s about having the core capabilities that empower you to identify needs, design solutions and deliver impact that goes above and beyond what was expected.
I’m that friendly guy, showing you ways to go.